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Call Center Representative

We are looking for a Call Center Representative who will liaison between our company and customers and guide them through the process of hiring our services.

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Manage inbound and outbound calls in a timely manner

Identify customers’ needs, clarify information, and provide tailored solutions and alternatives

Seize opportunities to sell products as and when they arise

Build sustainable relationships and engage customers by going the extra mile

Maintain proper record of all conversations in a comprehensible  

Meet personal/team qualitative and quantitative targets



Intermediate/A levels (at least)

Previous experience in a customer support role

Strong phone and verbal communication skills along with active listening

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively



MS Excel

Call Center Administration

MS Word

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